PRIVACY POLICY

1. Introduction

The Mist & The Valley ("Company," "we," "us," or "our") respects the privacy of our international business partners, importers, distributors, wholesalers, and website visitors. This Privacy Policy details how we collect, process, store, and safeguard business information submitted to us through our website at www.themistandthevalley.com or via direct commercial communications.

As an India-based B2B export trading and global sourcing enterprise, our operations are dedicated exclusively to business-to-business transactions. We do not engage in direct-to-consumer retail sales, consumer micro-targeting, or consumer credit profiling.

2. Information We Collect

We collect commercial and technical information necessary to facilitate international trade dialogue and evaluate export requirements:

A. Business Enquiry Information & Contact Forms

When you submit a sourcing request or request a commercial quote, we collect details such as:

• Full Name and Corporate Designation
• Registered Business / Company Name
• Corporate Business Email Address
• Country of Business Operations
• Telephone and WhatsApp Business Contact Numbers
• Product Requirements, Quantity Specifications, Grades, Packaging Needs, and Destination Port Details

B. Automatically Collected Technical Data & Cookies

When you navigate our website, standard web server logs and analytical services may record anonymous technical telemetry, including IP address, browser architecture, operating system, referring URLs, time spent per section, and country of origin.

3. Cookies & Analytical Telemetry

We utilize essential and performance cookies (such as Google Analytics) to analyze aggregate site traffic patterns, optimize server performance, and ensure smooth user navigation. You may disable cookies through your web browser preferences; however, essential site features will remain accessible.

4. Email Communications & Commercial Dialogue

All formal communications, trade offers, price lists, and logistics updates are dispatched from our official email domain via hello@themistandthevalley.com. We maintain strict anti-spam standards and do not send unsolicited consumer marketing blasts.

5. How Information Is Used

Information submitted to The Mist & The Valley is processed for legitimate commercial purposes, including:

• Evaluating product feasibility, supplier availability, and origin constraints across India.
• Formulating formal B2B commercial quotes, trade terms, and proforma documentation.
• Communicating order status, specification alignment, and shipping coordination.
• Fulfilling legal, export control, customs verification, and regulatory compliance obligations in India.

6. Third-Party Services & Data Security

We implement industry-standard encryption protocols (HTTPS/TLS) and secure database storage systems (including Google Firebase infrastructure) to prevent unauthorized access, alteration, or disclosure of trade communications.

We disclose business details only to necessary third-party trade execution partners—such as freight forwarders, ocean carriers, customs brokers, or accredited inspection bodies—solely as required to fulfill confirmed commercial transactions.

7. International Visitors & Cross-Border Data Transfer

Our primary servers and business operations are situated in India. By submitting commercial inquiries from overseas jurisdictions (including the United States, European Union, United Kingdom, or Asia-Pacific), you acknowledge that your trade specifications will be processed in India to facilitate export coordination.

8. Data Rights & Requesting Deletion

Commercial representatives may request verification, modification, or complete deletion of their company details from our active trade directory at any time by emailing hello@themistandthevalley.com. Upon receipt of a verified request, we will remove non-essential contact records, subject to legal recordkeeping requirements.

9. Children's Privacy

Our website and trade services are intended strictly for adult business professionals and corporate entities. We do not knowingly collect personal data from individuals under 18 years of age.

10. Updates to This Policy

We reserve the right to modify this Privacy Policy periodically to reflect changes in international trade regulations or operational practices. Revised versions will be published on this page with an updated Effective Date.

11. Contact Information & Legal Entity

For privacy inquiries, data requests, or corporate compliance questions, please contact: